Have a CD Baby Download Card?
In the space provided below, please enter your 12-digit download code exactly as it appears on the download card.
Please enter a download card number in the box below.

Common questions about using Download Cards:
[±] Why is the album priced differently on CD Baby than what I paid for my card?
All prices on CD Baby are set directly by our artists. Prices paid for the download card via direct sale from the artist may vary from the price the artist charges for the download of the album. Download cards have no cash value, we can’t refund any differences in price.
[±] Can I use my download card for any album on store.cdbaby.com?
The download code on the back of the card is good for one download of the album that is displayed on the front of the card only.
[±] My download card number is not working, what should I do?
If the download card number is not working, please call or email us and we can help you. You can reach us by phone at 1-800-289-6923 or by email at cdbaby@cdbaby.com

If you redeemed the code and are experiencing a problem during your download, please click on your “Order History” to start downloading the song or album again. (Note: you may have to logout of your account and then login again for your “Order History” to update with your new order).
[±] Does my download card expire?
No. Download cards do not expire!
[±] I have lost my download card, what should I do?
The risk of loss for download cards pass to the purchaser upon the sale of the card. CD Baby is not responsible if a download card is lost, stolen, destroyed or used without permission.